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Burnout is a taboo subject. Admitting you are burning out in your job is tantamount to career suicide for some employees; for their organizations it is like raising a white flag in the war for talent. But suppose that preventing burnout is the worst thing you can do. Suppose for some people, particularly high fliers, it represents a call to deep and urgent learning about themselves and how they relate to the world. Suppose that we need instead to learn to manage burnout and harness the powerful learning potential of the experience, and in so doing build careers aligned with individual meaning and purpose, sustainable in the long term.
The sales management classic―updated for today’s competitive business environmentAdvanced digital technologies, the breakdown of traditional business barriers, and increased customer empowerment have transformed the sales profession. The future now belongs to salespeople who deeply understand, embrace, and take advantage of these unprecedented changes to enhance their relationships with their customers.What does this mean for you? You absolutely need these people on your team to succeed. And this fully updated edition of How to Hire and Develop Your Next Top Performer will show you how to find them, attract them, and retain them.
WHY SHOULD I WORRY ABOUT KEEPING WORKERS HAPPY IN A TIME OF RISING UNEMPLOYMENT?Because you can’t afford not to. In an eye-opening survey of 10,000 employers in 43 states, the Best Places to Work are not only the most engaging work environments for employees—they are also the most efficient, productive, and successful. Even in the toughest economic times.WHAT SEPARATES THE "BEST" FROM THE REST?These companies understand and utilize the six "universal drivers" of employee engagement:1.C
Raymond Noe’s Employee Training and Development sets the standard in this course area. First introduced in 1998, ETD became the market-defining text within 6 months of publication. Its popularity is due to its lively writing style and relevant examples of the most up-to-date developments in training, research and practice, including the strategic role of training and the use of new technologies in training. Employee Training and Development strikes a balance between research and real company practices.
Graphic tools and visual solutions for team building and development Visual Teams uses visual tools and methods to help teams—both face–to–face and virtual—reach high performance in today′s work environment. As teams become more and more global and distributed, visualization provides an important channel of communication—one that opens up the group′s mind to improving work systems and processes by understanding relationships, interconnections, and big picture contexts. Visual Teams shares best practices and uses visualization as a power tool for process improvement by providing teams with a common language for high performance.
This is the second edition of the successful text published in 2000.The text continues to include self- assessment exercises, exam question, further reading and research and uses short case studies and articles to relate theory to practice.The new edition is completely up-dated with more extracts from Personnel Today and linked in to a website provided by the authors. The book provides excellent coverage of the CIPD syllabus for three core areas of the CIPD syllabus, Managing People, Managing Activities and Managing a business context.
70 exercises to add energy and fun to training and learning Compendium of Icebreakers Volume III Beginnings and Endings Michèle Barca & Kate Cobb How you begin and end a training course is vital and shouldnt be left to chance. This manual introduces easy-to-use openings and closings that can increase the cohesiveness of your group, create a relaxed atmosphere and enhance the learning experiencewhether you are new to this type of exercise or not. The book contains 70 icebreakers, energizers and other exercises the authors have tested on the training front linesincluding 40beginnings and 30 endings.
Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused―so you must choose your words carefully during times of upheaval.Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with clarity, commitment, and skill. Learn the most effective language for:Articulating new company initiativesResponding to questions with confidenceEasing employees’ fearsClarifying roles and responsibilitiesAddressing resistance and performance problems
With replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how today’s companies have applied their retention strategies and increased their retention rates. The chapters are arranged alphabetically, from "Ask" to "Zenith." Each chapter includes a series of to-do lists, company examples, and an "alas" story drawn from the authors’ personal experiences.
An uncomplicated, systematic approach to on-the-job training, whether you’re a manager, line or staff supervisor, employee, or human resource or training professional. Takes you step-by-step through everything you need to know to conduct a successful training session–right on the job. Learn how to prepare for the session; put yourself and the trainee at ease; present the subject; have the trainee practice the skills; evaluate the performance; and review the trainee’s performance. This book also shows how to adapt training to fit your situation; suggests hands-on-training tools and opportunities; provides instructor guides; and shows how to make it all work.
Since its creation in 1959, Donald Kirkpatrick’s four-level model for evaluating training programs – reaction, learning, behavior, and results – has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. However, trainers today are feeling increased pressure to prove whether instruction is worth its cost. And calculating and presenting results (Step 4) becomes tricky when, despite training, workers aren’t fulfilling Step 3: applying what they’ve learned to their behavior.
When organizations commit resources to training or implement new policies, they want to see measurable results. Using real-life examples and step-by-step instructions, this consummately practical guide shows human resources professionals how to quantify outcomes in three major areas: performance, learning, and perceptions.
This is the first serious, rigorous book about coaching which is deeply rooted in a long and varied therapeutical tradition and at the same time translates insights from that tradition into clear and crisp models for practical application in modern coaching practice. The book refers to well-known coaching approaches in business and devotes more attention than usual to internal coaching practices. It is a distinct, rigorous yet accessible guide to coaching approaches and practice.
The fun and effective way to BOOST ENGAGEMENT and PRODUCTIVITYTeams that enjoy working together operate on a whole different energy level than teams that don’t. They break down silos. They build stronger relationships. They retain what they have learned. And THEY DRIVE RESULTS.The Big Book of Team Coaching Games provides the structure and games you need to build and manage powerful teams. Packed with dozens of physical and verbal activities, it leads you step-by-step through the process of teaching team members how to identify their values, leverage their strengths, and reach their goals–and have fun while they’re doing it!Nothing can stop the momentum of a team that wants to get things done.
“BRAD HELPED US DEVELOP THE TOOLS TO PICK A-PLAYER LEADERS AT GE.” —JACK WELCHGreat companies, large and small, rise or fall because of their talent; the more high performers on your team, the more successful your organization will be. Of course, that’s easier said than done. Research shows that only about 25% of all new hires turn out to be high performers.But companies that have used Brad Smart’s Topgrading system over the past two decades have boosted their hiring success rates dramatically—sometimes even to 90%.T
Supercharge Performance by Linking Employee-Driven Career Development with Business GoalsHow do you make career development work for both the employee and the business? IBM® has done it by tightly linking employee-driven career development programs with corporate goals. In Agile Career Development , three of IBM’s leading HR innovators show how IBM has accomplished this by illustrating various lessons and approaches that can be applied to other organizations as well. This book is for every HR professional, learning or training manager, executive, strategist, and any other business leader who wants to create a high performing organization.
In this volume, Bartlett and Ghoshal examine the transnational firm, its development and future. Ending their chapter is a debate about the future of international management research involving several individual scholars including Julian Birkinshaw (London Business School), Yves Doz (INSEAD), and Eleanore Westney (MIT).
You’re constantly challenged to grow your business, increase productivity, and improve quality–all while reducing or keeping budgets flat. So what’s a managerto do.
You’ve streamlined processes. You’ve restructured. You’ve sought customer and employee feedback. You’ve tried everything. Now, try something that works. Profit from the Positive is a practical, groundbreaking guide for business leaders, managers, executive coaches, and human resource professionals. Whether you lead three employees or 3,000, this book shows you how to increase productivity, collaboration, and profitability using the simple yet powerful tools from the new field of Positive Psychology.
Featuring case studies of some of the most forward-thinking and successful companies today–Google, Zappos, and Amazon, to name a few–Profit from the Positive provides over two dozen evidence-based tools you can apply immediately.
The best part–These strategies don’t cost a dime to implement! Trained by Dr. Martin Seligman, known as the father of Positive Psychology, Margaret Greenberg and Senia Maymin translate the scientific research and make it accessible to the business world.
From the renowned leadership expert John Adair comes this compendium of all his classic works, including How to Grow Leaders, The Inspirational Leader, Leadership and Motivation, Not Bosses but Leaders, Leadership for Innovation and Art of Creative Thinking. With his distinctive insight into how leadership is learned, John Adair presents six business books that cross boundaries into culture, history, strategy and motivation. Lexicon of Leadership is an opportunity to own all of Adair’s ground-breaking works in one volume.
"This is an important and excellent book for every negotiator." -The Negotiator MagazineThe premier guidebook for conducting cross-cultural businessDoing Business Internationally, Second Edition, is a nontechnical, accessible resource for managing today’s multicultural organizations. Revised, restructured, and refocused from its classic first edition, it introduces the revolutionary Cultural Orientations Inventory (COI), a unique and valuable tool for identifying critical skills gaps and practicing style-switching, potentially increasing effectiveness and improving performance.T
BUILD YOUR COMPANY INTO A GLOBAL GIANT–THE LENOVO WAYA powerful book that shows the step-by-step evolution of a new kind of global technology powerhouse, The Lenovo Way is indispensable reading for leaders and managers who deal with strategy, innovation, branding, and HR at any kind of company. It also tells the remarkable story of how two women from very different backgrounds rose to become leaders in Lenovo’s journey to the top.The Lenovo Way shows business leaders how to gain market share and develop new business models.
Organizations thrive when employees feel valued, the environment is energized, and high productivity and innovation are the norm. This requires a new kind of leader who fosters a culture of connection within the organization. Michael Lee Stallard’s Connection Culture provides a fresh way of thinking about leadership and offers recommendations for how to tap into the power of human connection.If you want to begin fostering a connection culture in your organization, this book is your game-changing opportunity.
In Your Sales Management Guru’s Guide series sales management expert Ken Thoreson teaches sales leaders the essentials for leading and developing high-performance sales teams.In this book you’ll gain skills and techniques for creating sales compensation plans that will take you r sales team to the next level. This book is literally jammed with hundreds of proven ideas that address every aspect of sales compensation planning. As a bonus you also get professional planning tools including: Compensation Plan Assessment Tool, Senior Account Executive Job, Description and Commission Plan Tool, Compensation Committee Tools, Examples of Compensation Agreements You’ll Learn: The Five Steps to Building High-performance Sales Compensation Plans How to Determine Sales Compensation Metrics How to Choose the Right Sales Compensation Plan for Your Situation How to Incorporate Incentive Plans into Your Compensation Program How to Leverage Sales Compensation to Drive Performance And much more .
Discover the strategies, tools, and technologies necessary for developing successful mobile learning programs In the modern, rapidly-expanding mobile learning environment, only clear guidelines and state-of-the-art technologies will stand up to the challenges that lie ahead. With a smart focus that combines a proven process with all-important strategies and practical applications, Mastering Mobile Learning stands as the most modern, comprehensive resource on the subject. It also features unique technical content previously unavailable among the literature of the mobile learning field.
Showing 1–24 of 28 results