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Burnout is a taboo subject. Admitting you are burning out in your job is tantamount to career suicide for some employees; for their organizations it is like raising a white flag in the war for talent. But suppose that preventing burnout is the worst thing you can do. Suppose for some people, particularly high fliers, it represents a call to deep and urgent learning about themselves and how they relate to the world. Suppose that we need instead to learn to manage burnout and harness the powerful learning potential of the experience, and in so doing build careers aligned with individual meaning and purpose, sustainable in the long term.
Telling Fairy Tales in the Board Room contains five stories that dramatize five key themes of dysfunctional leadership and how coaches can intervene.
Numerous individuals throughout international labour markets work hours in excess of their standard contractual hours. Overtime working is a vital consideration in the employment and wage decisions of many households and firms.
Studies indicate that on average, managers and supervisors spend a little more than forty percent of their time resolving workplace conflicts. All this time adds up to a lot of headaches, a hit to morale, and a significant loss in productivity. The Exchange: A Bold and Proven Approach to Resolving Workplace Conflict is for every director, manager, and supervisor who is tired of using trial and error to put out fires.Supplying readers with proven tools for resolving emotionally charged disputes, this go-to-guide details a four-stage process derived from the conflict resolution model used for more than 25 years at the National Conflict Resolution Center.
This book by Peter Béndek presents a strong case against the current practice of business operations improvement, based on numerous studies from the business world as well as insights from the most prestigious authors of the last fifty years. The author contests the applicability and indeed the relevance of the Toyota Production System and its spin-offs to the Western context, claiming that a revised approach is much better suited to taking our specific cultural conditions into account, while also combining increased transparency, speed, and sustainability of change with a robust value-creating capability.
Raymond Noe’s Employee Training and Development sets the standard in this course area. First introduced in 1998, ETD became the market-defining text within 6 months of publication. Its popularity is due to its lively writing style and relevant examples of the most up-to-date developments in training, research and practice, including the strategic role of training and the use of new technologies in training. Employee Training and Development strikes a balance between research and real company practices.
This is the second edition of the successful text published in 2000.The text continues to include self- assessment exercises, exam question, further reading and research and uses short case studies and articles to relate theory to practice.The new edition is completely up-dated with more extracts from Personnel Today and linked in to a website provided by the authors. The book provides excellent coverage of the CIPD syllabus for three core areas of the CIPD syllabus, Managing People, Managing Activities and Managing a business context.
Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction, in order for the businesses involved to be more prepared for such events. Now in its second edition, this text has been fully revised and extended to include recent events such as Bali, SARS and international terrorism, expanding sections such as:* Terrorism and criminal activities* Risk perceptions and the influencing variables* The stakeholder concepts* Analysis methods- visibility of advantages/disadvantages of methods* Marketing instruments and best practicesWritten by one of the world’s leading experts from the World Tourism Organisation, the book has global coverage, and presents international, up-to-date case studies and examples from countries such as the UK, Australia and USA.
This book should be viewed as a primer for any new or aspiring CMO, C-suite peer to marketing, or marketer looking to â€˜up their gameâ€™, and as such it provides a range of ideas, concepts, approaches and considerations from a wide range of CMOs who are driving significant transformation within their organizations. The chief marketing officer is arguably the least understood role in the C-suite by both the outside world and internal audiences. Job specifications differ widely – much more than for the chief executive officer (CEO), chief financial officer (CFO), or chief talent officer.
When organizations commit resources to training or implement new policies, they want to see measurable results. Using real-life examples and step-by-step instructions, this consummately practical guide shows human resources professionals how to quantify outcomes in three major areas: performance, learning, and perceptions.
Since its creation in 1959, Donald Kirkpatrick’s four-level model for evaluating training programs has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. This new edition includes revisions and updates of the existing material, plus new case studies that show the four-level model in action.
Supercharge Performance by Linking Employee-Driven Career Development with Business GoalsHow do you make career development work for both the employee and the business? IBM® has done it by tightly linking employee-driven career development programs with corporate goals. In Agile Career Development , three of IBM’s leading HR innovators show how IBM has accomplished this by illustrating various lessons and approaches that can be applied to other organizations as well. This book is for every HR professional, learning or training manager, executive, strategist, and any other business leader who wants to create a high performing organization.
In this volume, Bartlett and Ghoshal examine the transnational firm, its development and future. Ending their chapter is a debate about the future of international management research involving several individual scholars including Julian Birkinshaw (London Business School), Yves Doz (INSEAD), and Eleanore Westney (MIT).
How far would or should you go to feel secure? While everyone wants safety and security, the measures to achieve it are often viewed of as intrusive, unwanted, a hassle, and limiting to personal and professional freedoms. Yet, when an incident occurs, we can never have enough security. Security Management for Occupational Safety provides a framework through which occupational safety practitioners can critically examine their organizational environments and make them safer while assuming a best possible relationship between obtrusion and necessity.T
Discover the strategies, tools, and technologies necessary for developing successful mobile learning programs In the modern, rapidly-expanding mobile learning environment, only clear guidelines and state-of-the-art technologies will stand up to the challenges that lie ahead. With a smart focus that combines a proven process with all-important strategies and practical applications, Mastering Mobile Learning stands as the most modern, comprehensive resource on the subject. It also features unique technical content previously unavailable among the literature of the mobile learning field.
Improve yourself and your workplace with GRITLeading With GRIT is a practical and proven guide for transforming the workplace, offering pragmatic insight on value–based strategies that improve the individual and the business.Based on the author′s proprietary principles of GRIT Generosity, Respect, Integrity, and Truth this book describes how working toward individual improvement produces better organizational results than traditional approaches that focus on collective improvement.Readers are introduced to GRIT with a framework that can be applied in any workplace scenario, and are provided with strategies for applying GRIT to communication and intra–office operations.E
How much ‘say’ should employees have in the running of business organizations, and what form should the ‘voice’ take? This is both the oldest and latest question in employment relations. Answers to these questions reflect our fundamental assumptions about the nature of the employment relationship, and inform our views on almost every aspect of Human Resource Management (HRM) and Employment Relations.
Voice can also mean different things to different people. For some, employee voice is a synonym for trade union representation which aims to defend and promote the collective interests of workers.
The Psychology of Effective Coaching and Management is a valuable resource for students, researchers, practitioners, educators, and administrators that want to increase their knowledge of psychological aspects associated with the development and practice of coaching and management. The reader is guided through models of the coaching process, approaches to coach learning, context specific education, and tools for observing coaching behaviors. Additionally, considerations for enhancing positive youth development, motivational climate, group dynamics, self-regulation, emotions, and mental toughness are outlined.
Industrial Safety and Health for Goods and Materials Services focuses on the safety requirements of the wholesale and retail trades, including warehousing. This detailed text describes the hazards associated with chemicals, compressed gases, and fire. In addition to discussing the ergonomics behind hand tools, ladders, machine guarding, material handling, and industrial trucks, the book: Addresses interventions and preventive approaches to help ensure a safe workplace Uses real-world examples and relevant illustrations Provides guidance on removal, delimiting, and mitigation of safety and health hazards Includes safety checklists and other tools for immediate use Identifies energy source exposures, potential hazards, and applicable regulations
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